Dokkaebi Fire Support

Contact: [email protected] — please include your device model and app version (Settings → bottom line).

Restore purchases

Remove Ads is restored automatically when the app starts with the same Google account. You can also tap Settings → Other → Restore purchases. Purchases belong to the Google account used in the Play Store.

iPhone · iPad: purchases belong to your Apple Account. With the same Apple Account they come back automatically even after reinstalling, and you can also tap Settings → Other → Restore purchases.

Refunds

Payments are handled by Google Play. Request a refund from Google Play (Play Store → Profile → Payments & subscriptions → Budget & history), or email us with your order number (GPA.…).

iPhone · iPad: payments are handled by Apple. Request a refund at reportaproblem.apple.com.

Ads do not load

Rewarded ads are optional. If an ad does not load, nothing is lost — the daily count stays, and you can try again later.

Progress

Game progress is saved on your device only. Deleting the app deletes your progress. Cloud save is not available yet.

Privacy

See the Dokkaebi Fire Privacy Policy page.


도깨비불 지원

문의: [email protected] — 기기 모델과 앱 버전(설정 창 맨 아래 줄)을 함께 적어 주세요.

구매 복원

같은 Google 계정으로 앱을 켜면 광고 제거가 자동으로 되살아납니다. 설정 → 기타 → 구매 복원 으로도 할 수 있습니다. 구매는 Play 스토어에서 쓴 Google 계정에 귀속됩니다.

iPhone · iPad: 구매는 Apple 계정에 귀속됩니다. 같은 Apple 계정이면 앱을 다시 설치해도 자동으로 되살아나고, 설정 → 기타 → 구매 복원 으로도 할 수 있습니다.